Support
How can we help?
One person reads every email, so please include your pseudonym and, if it's about a post, roughly when and where you made it. We reply within two working days.
Email supportAccount problems, bugs, deletion requests, anything else.armtigranyan1@gmail.comReport a user or postFake claims, harassment, or someone demanding money for an item.Report by emailPrivacy & data requestsExport your data, correct it, or delete your account entirely.Read the Privacy Policy
Common questions
If you feel unsafe, contact local authorities first
BACK 2U can block a user and remove content, but we're not an emergency service and we can't intervene in person. For threats, theft or anything involving identity documents, report it to the police — then email us the details and we'll act on the account.
Still stuck? Write to us.
Include your pseudonym, your device and app version, and a screenshot if something looks broken.
armtigranyan1@gmail.comTypical reply time: under two working days.